Service Desk & Helpdesk
Systems for logging and resolving IT problems. These track support requests from staff and students, manage the queue of issues, and help IT teams resolve problems efficiently and keep users informed.
4 services
3 companies
Subcategory of IT Services & Infrastructure
| Screenshot | Service Name | Company | Location | Description | Website |
|---|---|---|---|---|---|
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iiQ Ticketing | Incidentiq | Atlanta, United States | Developed by Incident IQ, the platform provides a ticketing system designed specifically for the workflows … | |
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Incident IQ | Incidentiq | Atlanta, United States | The platform provides a centralised ticketing system that allows students, teachers, and staff to submit … | |
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OTRS | Otrs | - | Originally developed as the Open-source Ticket Request System, OTRS provides a framework for managing communication … | |
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Tech Director Toolbox - Helpdesk | Learn21 | - | Developed by Learn21, a not-for-profit organisation, the Helpdesk module forms part of the wider Tech … |