Navigate360
Description
Navigate360 is a higher education customer relationship management (CRM) platform used for student recruitment, retention, and academic advising across the student lifecycle from prospective enquiry through to alumni engagement.
The platform combines tools for admissions, enrolment management, academic advising, student success monitoring, and alumni relations within a single system. It includes features for appointment scheduling, case management, early-alert systems for at-risk students, communication workflows, and reporting dashboards.
Administrators, faculty, staff, and students access the platform through web and mobile interfaces, with the student-facing application providing access to advising appointments, class schedules, study resources, and personalised notifications. Navigate360 is provided by EAB, an education research and technology company that serves colleges and universities.
According to the provider, the platform is used by approximately 850 institutions to coordinate recruitment campaigns, monitor student progress, identify intervention opportunities, and support degree completion. The system integrates with student information systems and learning management systems used in higher education, and includes analytics functionality for tracking outcomes such as retention rates, enrolment trends, and graduation metrics.
