SchoolMessenger

The platform provides a suite of communication tools for educational institutions, including mass notification systems, two-way messaging between teachers and parents, automated attendance calls, and emergency broadcast capabilities. Features include the SchoolMessenger app for parents and guardians, SafeArrival for absence reporting, Communicate for broadcast messaging, and Presence for school website management.

Messages can be delivered through voice calls, text messages, email, social media posts, and push notifications, with translation available in multiple languages. SchoolMessenger is used by school districts and individual schools to manage routine communications such as newsletters, event reminders, and lunch menu updates, as well as time-sensitive alerts including school closures, weather-related cancellations, and safety incidents.

The platform integrates with student information systems to synchronise contact data and recipient lists, and offers analytics on message delivery and engagement. SchoolMessenger operates as part of West Corporation's education portfolio, serving primary and secondary schools predominantly in North America.